Solutions · Safety

Fleet incident investigation

When one of your vehicles is involved in an incident, working out what happened can drag on through calls with drivers, witnesses, authorities and insurers. EROAD puts dashcam video, speed and location in one place, so you can get to the facts sooner and clear drivers who weren't at fault.

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Why road incidents are hard to investigate

After an incident, it's often hard to know what happened and who was at fault. Driver and eyewitness accounts rarely line up, even when everyone is being honest, because memory doesn't hold up well under stress.

Every conversation with police, insurers and lawyers adds time, and your team loses hours to calls and paperwork while a driver who may have done nothing wrong waits for an answer. If it ends up in court, the legal costs and potential damages quickly add up in the thousands.

EROAD supports quicker, more accurate investigations

With the video and trip data already captured, you can resolve incidents faster and protect your drivers and your business when questions are asked.

Close investigations sooner

When footage and data are easy to find, there's less back-and-forth. Your insurer gets what it needs sooner, and your managers get their time back.

Clear drivers who weren't at fault

Video can protect your drivers from unfair claims and from blame for incidents they didn't cause. A quicker answer also helps them move on from a stressful event.

Show you had safety systems in place

For a health and safety investigation, an insurance claim or a court case, a reliable record helps you show your business was managing its risks.

Reduce the risk of claims escalating

The sooner the facts are settled, the less chance a claim has to drag on or end up in a dispute that damages your reputation.

How EROAD can help

Most investigations come down to what the driver could see and what the vehicle was doing at the time. EROAD captures both, with dashcam video and vehicle data kept together in MyEROAD.

Footage captured and tagged automatically

When a harsh event such as hard braking happens, the dashcam uploads the clip on its own, tagged with the behaviour that triggered it. Your driver doesn't need to press anything, and you can filter to the clip you need.

See the dashcam range

The whole trip on one screen

Review a single trip for speed, distance, stops and video evidence together. You're not piecing the story together from separate reports.

Explore EROAD telematics

Side and rear camera views

Add side and rear cameras to Clarity Edge. If a sideswipe or reversing knock is in dispute, you can see what happened down the side or behind the vehicle.

See Clarity Edge Multicam

Engine data from heavy vehicles

On heavy vehicles with CAN Bus Connect, a harsh event records engine data too: engine speed, wheel speed, accelerator and brake pedal position, and whether ABS was active. See it all on one screen too - beside video and trip data on the map.

See CAN Bus Connect

Let drivers record what they see

Some incidents never register as a harsh event, like another road user driving dangerously. With the manual record button your driver can record it.

See Clarity Connected

Customers

Safety is our number one priority. The dashcams provide content and evidence to help us investigate incidents and determine necessary changes to avoid future occurrences.

Rana Shetabi Project manager, Qube Logistics