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When you can’t see where your vehicles are, a simple customer question turns into a round of calls to drivers. MyEROAD Fleet Map shows you where every vehicle is now and where it’s been, and plans routes around each vehicle’s size and load, with an arrival time you can pass on to the customer.
Every call to a driver asking where they are takes time out of both your days. With Fleet Map, dispatch, fleet managers and customer service all work from the same live view, from the whole fleet down to one delivery, and trailers and equipment fitted with Etrack asset tracking show up there too.
Dispatch gets near real-time location with driver and vehicle details alongside, so they can decide who takes a job without ringing round first. Fleet managers and the health and safety team have it open too, and so does whoever takes the customer’s call.
Zoom right out and it’s all on screen, clustered where it gets busy. Find any vehicle, any trailer or piece of equipment with a tracker fitted, and drivers by name as long as they log in. Come back later and the map’s where you left it.
Spot the vehicle closest to a pick-up or drop-off and filter for a route that suits it, with live traffic and truck restrictions in view. Rest stops for trucks and highway exit numbers are marked as well.
Safety teams can replay a trip as an animated line on the map and see each safety event where it happened. Drill in for the status, the speed and what the vehicle was doing at that moment.
A car’s route won’t always suit a truck. Put in the vehicle’s height, width and weight, and whether it’s carrying a hazardous load, and the planner works around the restrictions, with an estimated time of arrival (ETA) to match. You can steer clear of tolls and tunnels, and see weighbridges, loading docks and delivery entrances along the way. The planner’s in the MyEROAD mobile app, too.
Because the ETA is worked out for that vehicle and that load, it’s one you can give the customer with some confidence. That saves a call to the driver, and it gives you a better shot at meeting the service levels you’ve agreed.
It’s plain to see at any given time what’s actually happening
Before EROAD, Geoff Fry, Operational Health and Safety Manager at Lipps Natural Resources, fielded a lot of questions from the people managing the trucks. They couldn’t see what was happening, and that caused a fair bit of frustration.
Geoff Fry
Lipps Natural Resources
Extend coverage outside mobile range.
Add assets and equipment to see them in the same map.
Geofence a site and every arrival and departure is logged.
Pass it on to whoever has the final say.
Download PDFThinking of putting trailers and equipment on the map too? Start here.
Read moreFrom GPS tracking and dashcams to equipment tracking and fleet analytics, find the right EROAD products for your fleet.
All productsBring us your trickiest route, or the delivery your customers keep ringing about, and we’ll show you how it looks on Fleet Map.