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Support

MyGeotab customer support

Geotab owns the platform your fleet runs on, so the how-to and troubleshooting guides live on their support site. Billing still comes to us, and so does anything you'd rather talk through with a person. If you're not on MyGeotab, EROAD customer support is the page you want.

The phone and email below both reach the team at EROAD, whether it's an invoice, an install, a technical problem or just a general question.

Call 1800 437 623

Monday to Friday 9:00am to 6:00pm AET
Saturday and Sunday Closed

Help and troubleshooting Geotab support

Looking for sales or an office address?

You'll find both on the contact page, and it's the place to start if you're not sure who you need.