Your vehicles produce a huge amount of data every day. And that data can be invaluable to successfully managing your fleet and running an efficient, profitable transportation business.
Telematics technology captures key data to provide powerful insights into your operations, helping to improve day-to-day decision making and long-term strategic planning.
“The speed at which you get answers allows you to be a better manager because you’ve got more information to make a decision with,” says Tim Bates of EROAD customer Quality Custom Distribution.
The potential for fleets to harness intelligent insights from diverse data sources is revolutionizing fleet management. EROAD provides the technology tools and contextualized data insights you need to run a safer, more efficient and more profitable fleet – all from a single platform.
“At EROAD, we believe that you can’t plan where you’re going tomorrow if you don’t know where you are today,” EROAD CEO Mark Heine says. “We offer more than just telematics; we deliver unparalleled insights to enhance fleet and operational performance. We empower transformation by increasing efficiency, enhancing productivity, managing safety and compliance, and measuring sustainability.”
Here are 5 areas in which telematics technology enhances your fleet operations.
Productivity and Efficiency
A high-performing fleet is a productive fleet, and that can only be achieved with great data.
A key benefit of fleet telematics platform is its ability to help you identify areas where further efficiencies – both cost-savings and performance enhancements – can be made to ensure your fleet’s achieving optimal productivity.
For example, EROAD’s technology can help with
- Vehicle, trailer and asset location tracking
- Reducing fuel use and unnecessary idling
- Monitoring driver behavior to improve safety
- Identifying under-performing assets and vehicles
- Capturing defects on the spot so they can be quickly repaired
- Optimizing truck routing
- Tracking detention time
- Improving customer service by providing more accurate ETAs
- Reducing administrative burden at the office
- And much more
Having complete visibility of your fleet with EROAD allows you to better allocate resources, optimize routes and plan schedules more accurately at the same time as lifting the bar when it comes to providing a high standard of customer service. It can also bring costs down by saving on fuel, brakes, lowering maintenance costs and, ultimately, reducing the risk of accidents.
Fleet Safety
Successful fleets are safe fleets. And EROAD’s fleet management solution puts safety at the forefront, helping you improve safety management practices by monitoring every aspect of driver, vehicle and equipment performance. These insights empower you to quickly identify and address issues to nurture a strong safety culture.
EROAD can help you comply with site-specific rules, speed limits, vehicle standards and driver hours to prevent fatigue.
Driver performance: Supercharge your driver coaching program with alerts and reports on dangerous driving behaviors, such as speeding, hard braking and harsh cornering.
Vehicle health and safety: Easily identify, record and track vehicle defects with digital DVIR (using EROAD’s app or in-cab device). Ensure that vehicles remain in top condition by proactively scheduling regular service and maintenance through the EROAD platform. This ensures you have a solid track record for your compliance and enhances your productivity at the same time as minimizing unexpected maintenance costs.
Driver fatigue: EROAD helps manage driver fatigue by monitoring the distance and time a vehicle has been running. EROAD simplifies fatigue management by enabling drivers to capture work and rest hours via a smartphone or tablet. The back office can use the investigative tools on the platform to examine the driver’s workday, enabling easier compliance and reporting.
Driver Performance
Your drivers are responsible for the safe and optimal operation of your vehicles. Accidents, traffic violations and risky driving behaviors can cost your business reputationally, financially, operationally and legally.
GPS vehicle tracking solutions provide visibility of your drivers and their on-road performance. It increases accountability, facilitates better driving choices at the same time as allowing you to reinforce and reward good driving habits. In effect, it helps nurture safer driving by encouraging positive behavioral change.
Technology achieves this by bridging the gap between after-the-event management reporting and in-cab, behind-the-wheel influence on driver behavior.
EROAD’s Leaderboard provides you with an inside view of your fleet based on key driver metrics, enabling you to set up effective driver training and reward programs. It also helps reward great driving by using gamification to encourage proactive driver improvement with a bit of healthy competition by being able to benchmark your drivers and compare them to the wider EROAD community of more than 100,000 vehicles.
Ensuring your drivers are safe on the road can also provide other benefits to your business such as reduced fuel and maintenance costs, less vehicle downtime, reduced fines and penalties, happier drivers and customers!
Service and Maintenance Scheduling
With fleet-based businesses, maintenance costs can hit hard, especially when they are unexpected. Vehicle defects can also cause costly delays or vehicle down-time.
EROAD’s fleet management solutions give you the ability to track and stay on top of vehicle issues easily to pre-empt problems so they can be rectified quickly before they become expensive issues.
Better maintenance can also help reduce idle times and improve fuel efficiency. You save time and manage costs – including reduced overtime caused by unexpected breakdowns and repairs – while operating your entire fleet more efficiently.
Customer Service and Satisfaction Levels
In today’s high-tech world, customers expect fast, efficient and transparent service. EROAD can give you the right tools to ensure your fleet can deliver consistently to your service levels.
EROAD’s GPS vehicle monitoring provides visibility into your fleet, and that of your contractors, so you can schedule jobs effectively based on the location of each vehicle in your fleet. It monitors and gathers vital data on when they left, arrived at specific sites, how long they spent on site, how far they travelled and when auxiliary equipment was used.
You can also monitor what jobs were completed, which driver was in the vehicle and for how long and make route adjustments, if needed. This allows you to schedule jobs effectively based on the location of each vehicle in your fleet. At the same time, you can use the ETA tool on the Fleet Map to keep clients informed of estimated arrival times, building trust and customer satisfaction along the way.
Click here to learn how EROAD can help you harness the power of data to transform your operations in 2024