Case Studies

QCD x EROAD: At the Core of Cold Chain Logistics Innovation

EROAD — Fri, 30 May 2025 06:32:29 GMT

QUBE Forestry: Simplifying Operations and Driving Efficiency with EROAD

Sun, 18 May 2025 21:30:39 GMT

EROAD Clarity Dashcams Enhance Safety for Qube Logistics' Container Hoists

Tue, 29 Apr 2025 20:56:26 GMT

EROAD’s Cold Chain Solution Yields Big Savings for Top Food Distributor

EROAD — Thu, 13 Jun 2024 19:34:28 GMT

EROAD Rugged, Reliable Solution Slashes Compliance Violations

EROAD — Tue, 11 Jun 2024 12:00:00 GMT

OMNI Environmental Solutions reduced compliance violations by 25% with EROAD’s fleet management technology.

Business Need

OMNI Environmental Solutions, a Louisiana-based company in the oil and gas industry, was seeking a telematics solution that reliably and accurately tracks and reports Electronic Record of Duty Status (eRODS), employee timesheets and more to ensure consistent regulatory compliance, improve driver experience and reduce its administrative burden related to telematics.

OMNI’s evaluation criteria were based on a desire for improved tracking and reporting, reliable connectivity and the durability to withstand harsh environments associated with oil and gas production.

Challenges

OMNI’s previous telematics provider failed to meet expectations with both its ELD hardware and its customer support. Devices did not stay connected to trucks via Bluetooth, which was the only method of connection. The frequent hardware malfunctions put OMNI at risk of falling out of regulatory compliance. When seeking customer support for ongoing hardware issues, OMNI would encounter lengthy wait times, dropped calls and an overall unsatisfactory experience.

“Most of our issues had to be escalated to tier II support, and it took weeks for them to reply. Often, the response was not a resolution to our reported issues,” said Mary Dartez, who oversees compliance at OMNI. “We ended up having to replace many devices, which was a huge challenge for us because we had to schedule one of their 3rd-party technicians to come out and swap the devices.”

Solution

In searching for a better telematics solution, OMNI conducted pilots with three potential providers and ultimately decided to partner with EROAD.

EROAD and the Ehubo ELD rose to the top for several reasons, Dartez said, including:

Hard-wired in-cab device that ensures a reliable connection between device and truck
Driver-friendly ELD and easy-to-use fleet management platform
Responsive customer support

“EROAD provided us with a product that provides consistent connectivity, and we have had very few issues. When an issue is reported, it is resolved quickly,” Dartez said. “We have had positive feedback from our drivers. They find it easy to use, allowing them to perform their job duties without worrying about issues with reporting, which previously wasted a lot of time during their shifts.”

In addition to the core requirements of reliable connectivity and compliance assurance, OMNI has found many other features of the EROAD solution beneficial, including:

Increased visibility via EROAD’s activity map
The Smart Short Haul feature
In-cab messaging
Managing unassigned miles
Fuel usage reporting

Results

Since adopting the EROAD solution, OMNI has seen improvement in key areas, including:

25% reduction in compliance violations
50% reduction in administrative time related to hardware issues
Increased job satisfaction for both drivers and management

“Improving our operational efficiencies while providing our employees, customers and community with a safe working environment has always been a priority, but our prior solution was not optimized for this,” Dartez said. “While looking at EROAD, we were impressed with the quality of customer support and the technical features of solutions. Issues can arise very quickly in the oil and gas industry but knowing we are supported by a provider that prioritizes safety just as much as we do, it was a no-brainer.”

Click here to learn how EROAD’s fleet management technology can help you simplify compliance, boost safety, streamline maintenance and more.

Programmed’s Journey to Enhanced Fleet Management with EROAD

Tue, 12 Dec 2023 00:04:14 GMT

EROAD Dashcams Boost Safety For Open Country Dairy's Growing Fleet

Mon, 16 Oct 2023 21:24:45 GMT

Vehicle Tracking Helped Fuel Growth For Jim Pearson Transport

Tue, 11 Jul 2023 03:06:14 GMT

How GPS trackers are streamlining this Australian transport and mining business

Mon, 25 Jul 2022 00:19:06 GMT

What Dynes Transport have learnt about effective fatigue management

Mon, 16 May 2022 21:03:50 GMT

International Wood Products Uses EROAD Clarity Dashcam to Protect Business, Increase Safety

EROAD — Thu, 21 Apr 2022 12:00:00 GMT

Business Need

International Wood Products (IWP) is a distributor of building materials with facilities in California, Idaho, Oregon and Washington. IWP wanted to add dash cams to its fleet to protect itself and its drivers in the event of accidents and to strengthen its safety culture through more impactful driver coaching.

“The biggest thing that we’ve found is that on the road it’s my word against yours. How incidents are recalled through memory or documentation can be subjective,” said Brett Spicer, IWP’s transportation safety manager. “Cameras clearly show the good, bad or indifferent of what happened on the road, allowing us to either move on, close cases, exonerate our drivers or take corrective action if need be.”

Solution

After disappointing experiences with off-the-shelf dash cams, IWP was looking for a dependable, user-friendly and easy-to-install camera solution backed by a strong customer support team. After considering multiple options, the company decided to add EROAD’s Clarity Dashcam to its entire truck fleet.

Results

Business and driver protection

Clarity Connected, which automatically sends video clips to the cloud-based MyEROAD portal when triggered by a safety event, has provided video evidence that quickly exonerated IWP drivers “multiple times” since the implementation, Spicer said.

“We’ve had a few accidents where if it wasn’t for the cameras, we probably would have been found at fault just because of how it hit the vehicle or the location of the vehicle,” he said.

IWP drivers are also using the cameras proactively, Spicer said, by using the manual trigger button to capture footage of events on the road, such as erratic driving and being cut off by another vehicle.

“They can use it to their advantage and for their protection,” he said.

Driver coaching and accident prevention

Clarity Connected has enhanced driver coaching, according to Spicer, by providing video footage that removes the ambiguity that often surrounds safety events on the road.

“It allows us to hold them accountable, but also to not falsely accuse them of something that they weren’t doing,” he said. “If someone calls in about a driver and says they were driving erratically, we can see if that was or wasn’t the case. We found that it works to our drivers’ advantage more than anything else, as opposed to a way to get them in trouble.”

Clarity Connected has also helped with accident prevention, Spicer said, by providing video footage of safety events that help IWP identify driving trends that could lead to accidents in the future.

“We’ve had great success with it,” Spicer said of Clarity Dashcam. “I think overall it’s going to help with insurance in the long term, prevent accidents and just make our drivers better.”

A Dash Cam Solution for Every Fleet

Whatever the size, type or use of your fleet, EROAD’s Clarity Dashcam products are designed to bring you all of the benefits of fleet dash cams. Clarity Connected integrates with the EROAD ELD to add HD video footage to actionable telematics data. Clarity Solo is an all-in-one device that provides video, telematics and GPS in a single unit for light, mixed and non-regulated fleets.

How Aramex overhauled stocktaking with EROAD Where

Mon, 21 Mar 2022 20:14:59 GMT